GDPR Compliant in EU - International Standards Compliant

admin

Your privacy

We as an International Training and Certification Agency take our visitors, divers, members and professionals data-security very seriously, which is why we invest in SSL Security Certificates and also offer the ITDA Promise that "We will NOT and do NOT share information or data regarding collected information from our forms or web mail, or social media"...  ITDA are GDPR Compliant - Link to EU GDPR site.

 

Who we are

Our website address is: https://www.diveitda.com  The site is owned and operated by Stephen J. Craig-Murray CEO of ITDA Group International and International Technical Diving Agency Europe.  mail:admin@diveitda.com

What personal data we collect and why we collect it

When visitors leave comments on the site, or ITDA Members and Pro Members offer information. We collect the data shown in the comments form or Login Pages, and also the visitor’s IP address and browser user agent string to help spam detection.  We operate a high level of cyber security with SSL / Https etc.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.  After approval of your comment, your profile picture maybe visible to the public in the context of your comment. (Only with your express permission, unless you are an ITDA Pro Member in which case we reserve the right to use your photo, unless you are current military or a serving defense contractor.)

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website...

Contact and ITDA admin forms

If you've used one of our contact forms, your email address is usually included. We do not store your email address or share it with anyone else without your express permission.  For the use of our web forms for registration and certification we do store your data but access is not "Public" and we have secure servers in several Countries with cloud backup. We use both Norton and Kaspersky security on our terminals, PC's and MacBook's, laptops etc. etc. Any data breech will be notified.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  ITDA are NOT responsible for third party web links...

Analytics

We use goggle analytics and others to improve our website standing and SEO services. But personal data is never included or used at any time.

Who we share your data with

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. Data is kept according to law where are servers are based. For example in the UK we must keep records for 7 years.

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Your contact data is only stored with your permission and is never passed or sold / traded with third parties... We do reserve the rights to share your certification level(s), and training history including dates and limited personal data.  With our training partners and other interested parties for the purpose of confirming your status with us. We DO NOT Include your Date of Birth or Address.

Additional information

For your information.  ITDA Promise that "We will NOT and do NOT share information or data regarding collected information from our forms, stored on our database or web mail, or social media"...  We operate a strict compliance policy with the UK ICO Data protection and the GDPR from the EU. Also compliant with International standards.

How we protect your data

ITDA Severs have security software and cloud servers are private DNS clusters and not shared with others. Plus all personal data is encrypted.

What data breach procedures we have in place

Fill your information. Any and all email data is encrypted and secure but if a breech occurred we would mail all contacts with details of the breech.

Please NOTE: We do not store or hold financial data or credit/debit card information as we process card payments with PayPal (pay@diveitda.com) or stripe so we never directly receive your card details...

What third parties we receive data from

We may receive your data from PayPal or Stripe for Payment information.

What automated decision making and/or profiling we do with user data

We may from time to time make inquires about our instructors / professionals who are crossing over to us from another agency, we will contact your agency for a status report and to check that there are no outstanding issues with standards and to verify certification / qualifications before processing professional appointments.

Industry regulatory disclosure requirements

We have an obligation to any inquiry from a diving professional, training center or dive shop to offer confirmation details of your date of certification and level certified to, along with name and email for ID verification purposes. (If you are a paid ITDA Member we can include your e-card with photo ID.)

We highly recommend using www.deepblu.com to register / save your ITDA Certifications which makes the data and your logbook public or you can protect it.... Social Media may NOT be as secure...  Take advice before giving out personal data to anyone!  Protect your ID from those that may misuse it! 

Our back office systems are run in partnership with Knack.com and https://www.itdahost.com All data is encrypted and held in servers and in the cloud.

You may also search our members live Online engine for a Status Check, Including: Name, Certification Level and Date certified...  Please use this link here!